Roundhouse Architecture Ltd  - Privacy Policy

Anti-Spam Policy

Roundhouse Architecture Ltd (“RHA”, “we” or “us” or “our”) are committed to maintaining the trust and confidence of visitors to our web site and are committed to protecting your privacy, including online, and in the transparent use of any information you provide us.  In particular, we want you to know that Roundhouse Architecture Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes and we never pass any visitor or client personal information details on to any third parties.

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Information Collected by Roundhouse Architecture Ltd

Unless otherwise agreed with you, we will only collect basic personal data about you which does not include any special information about you (often known as “sensitive personal data”).

 

This information does, however, include the likes of your name, email address and phone number and may include your address and post code which would allow us to visit you in person or view your property online via Google Maps for example. (www.googlemaps.com)

By submitting your personal information to us using this website, you are confirming that the information you are giving is correct and relates to you.

 

We will also use your basic personal data to keep in contact with you and to answer any questions or queries you may have submitted.

 

We will not collect any personal data from you that we do not need in order to provide and oversee the services we have agreed to provide you with.

Visitors to our website

When you visit https://roundhousearchitecture.co.uk/ we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various pages of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

Additional Information

No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties, not under the control of Roundhouse Architecture Ltd to intercept or access transmissions or private communications unlawfully.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any information you transmit to us; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to ensure its security on our systems and try to prevent unauthorised access. While we strive to protect this information, Roundhouse Architecture Ltd cannot ensure or warrant the security of unencrypted information transmitted by or to us over the Internet.

The information we collect from you may be transferred to and stored at a destination outside the European Union (EU).

We take all reasonable steps to ensure that your information is treated securely.  We ensure that third-party service providers who handle or store data outside the UK or EU, for example through data servers or relays, adhere to the EU-US Privacy Shield.

The personal data that you entrust to us will be protected via strong security and encryption and we will be transparent about data collection and use so that you can make informed decisions.

Who has access to your information?

We take all reasonable steps to ensure that your information is processed securely.  All the personal data that we hold about you will be processed by our staff in the UK and held with password controlled database(s).  No third parties will have access to your personal data unless there is a legal obligation for us to provide them with this.

How long we keep your information

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of six (6) years after which time it will be destroyed if it is no longer required for the legitimate business need for which it was obtained however we are duty bound to retain project information indefinitely for regularity purposes.

If you consent to marketing, the information we use for this purpose will be kept with us until you notify us that you no longer wish us to use this information.

We will store the personal information you provide until such time when you withdraw your consent for us to do so. All data will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Sharon Fraser at info@roundhousearchitecture.com

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that RHA’s website participates on are custom to the terms and conditions as well as the privacy policies of each social media platform respectively.

As described above, RHA’s website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. You are advised before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

You are advised to use social media platforms wisely and communicate / engage with them with due care and caution in regard to your own privacy and your personal details. Roundhouse Architecture Ltd will never ask for personal or sensitive information through social media platforms and encourages you to contact us by email if you wish to discuss sensitive details at info@roundhousearchitecture.com

What are your rights?

If at any point you believe the information we hold and process on you is incorrect, under the GDPR, you may at any time request a copy of the information we hold on you by contacting us and have it corrected or deleted.

You can also request the erasure of your personal data in any of the specific circumstances set out in Article 17 of the GDPR. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated.

To contact us about any of your rights, please write to Roundhouse Architecture Ltd, The Roundhouse, Lochside Road, St Cyrus, DD10 0DB or email info@roundhousearchitecture.com. Please provide your full name, postal address, email address and a contact telephone number when you contact us so we can identify you.

In the event that Roundhouse Architecture Ltd is ever sold or acquired, our customer’s accounts and information may be included in the transferred assets.

 

Roundhouse Architecture Ltd reserves the right to change this Privacy Policy at any time. Any such changes will be posted online via our website.

 

Please contact us if you have any questions.

The GDPR (General Data Protection Regulation) is an important piece of legislation that is designed to strengthen and unify data protection laws for all individuals within the European Union. The regulation will become effective and enforceable on the 25th May 2018.

Our commitment: Roundhouse Architecture Ltd is fully committed to achieving compliance with the GDPR prior to the regulation’s effective date.

This Privacy Policy was last updated on 3rd May 2018.

Get in touch

Tel: 01674 850187

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Member of the Chartered Instititute of of Architectural

Technologists

The Roundhouse, Lochside Road, St Cyrus, Montrose DD10 0DB

© 2017 Roundhouse Architecture Ltd - Limited Company Number SC245244